Not working with my site

Wendy Jan 13, 2014 05:46PM PST

Mobify is not working with my site: takebacktheusa2016.com. No idea why, I was able preview the site, pasted in and verified the code. But still getting a 500 error when going to the mobile site.

Up -2 rated Down
Jennifer Jan 14, 2014 09:15AM PST Mobify Agent

Hello Wendy,

Thanks for your question. 500 errors are internal server errors, this error is encountered before the bundle for your mobile site is loaded. It’s most likely caused by a problem on the server for your site, and not Mobify.

Can you check with your hosting provider to ensure that they are not having any problems on their end?

Thanks,
Jennifer

Up -6 rated Down
Wendy Jan 14, 2014 01:39PM PST
Yes. Will go through some troubleshooting on their end. Thank you.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@mobify.me
https://cdn.desk.com/
mobify
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
Invalid characters found
/customer/en/portal/articles/autocomplete