MOBIFY STUDIO DOESN'T LOAD...

alberto Jan 17, 2014 05:26AM PST

I've a problem with Mobify Studio.
It doesn't load.
I can see the green screen but It doesn't load on all browsers.
How can I solve it?
Thank you.
Alberto

Up 3 rated Down
Jennifer Jan 17, 2014 10:30AM PST Mobify Agent

Hello Alberto,

Sorry to hear you’re having problems getting Mobify Studio to load. I wasn’t able to find your project in our system, could you let me know what the project name is, or possibly the URL for the site you’re trying to Mobify?

Studio works best in the latest version of Chrome.

As a first step, try opening an “Incognito” window and loading Studio. If that works, you’ll likely need to clear your cookies to get Studio to work.

Thanks,
Jennifer

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