"Create a New Template?" doesn't come up...

Jess Jun 23, 2014 02:40PM PDT

Hi!

Am dutifully watching the Getting Started with Mobify Design Suite video. At about the 14 minute mark, the instructor clicks on a link on the main page, and a dialogue box pops up with "No Template Found" and gives the option to Create Template.

When I click on a link on my main page, no such dialogue box appears. If I try to create a template for a secondary page from the Navigate section, there doesn't seem to be a way to identify the new template with one of the pages in the menu/nav that I set up during my Home template set up.

I also tried naming the new template by the file name of the page I want to template, then used "/*" for the URL match, but didn't work. No pages except the home page show up in URL match.

Please advise. Thanks.

Up -2 rated Down
Michael Jun 24, 2014 04:53PM PDT Mobify Agent

Hi there,

Unfortunately, this appears to be related to the way that your site in particular serves up pages when navigating from page to page - and it is currently incompatible with Mobify Studio. I’ve filed a ticket with our Product team so hopefully we can find a resolution for your issue. I’ll update this thread if I have more information for you.

Best,
Michael

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