Exclude Tablets

Mark Handy Jun 27, 2014 07:57AM PDT

Is it possible to exclude any tablets from the mobify tag, and just impliment for cell phones?

Up 1 rated Down
Michael Jun 27, 2014 01:09PM PDT Mobify Agent

Hi there,

Within your Cloud project’s “Mobile Site Settings” page, you have the option of enabling the adaptation on smartphone, tablet, or both. If you take a look at https://cloud.mobify.com/projects/<your project name>/settings/ you’ll find an option called “Tag Settings” with two checkboxes: “Smartphone” and “Tablet.” If you want to exclude tablet from the adaptation, ensure that the “Tablet” checkbox is ‘unchecked’. This setting will generate the correct Mobify Tag on the “Mobify Tag” page (e.g. https://cloud.mobify.com/projects/<your project name>/tag/) that you need to install on your desktop website.

I hope that answers your question!

Best,
Michael

Up 0 rated Down
Mark Handy Jul 08, 2014 09:58AM PDT
Our current settings don't have this option. How can get it enabled?

Cheers!

M
Up 0 rated Down
Michael Jul 09, 2014 11:47AM PDT Mobify Agent

Hi Mark,

Your project has been set up with a custom Mobify tag via our Customer Success Team; this tag includes support for both mobile and tablet. Please contact us through the support form on https://cloud.mobify.com/support/ so we can discuss your project’s details privately and perhaps set you up with a different tag.

Best,
Michael

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