mobile site not loading on mobile phone?

tf76 Aug 26, 2014 06:46PM PDT

My mobile site loads fine on an samsung s2 phone but will not load on an samsung s3 phone?

My site is tfpcservices.net.


Thank you

Up -1 rated Down
Henry Aug 27, 2014 10:38AM PDT Mobify Agent

Hello,

I’ve tried loading your site on a Samsung Galaxy S3, and it seems to be working just fine for me. What browser are you using while you’re trying to load the site on your S3? Are all your web browsers on the S3 up to date?

Thanks,
Henry

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tf76 Aug 28, 2014 10:05PM PDT
Hi Agent, can you please tell me what the top menu looks like on the site off the mobile?
What colour are the menu links?


Regards,
Up 0 rated Down
Henry Aug 29, 2014 10:19AM PDT Mobify Agent

Hello,

I’ve attached a screenshot of what your website looks like on mobile.

Thanks,
Henry

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tf76 Aug 30, 2014 08:29AM PDT
How can I see this attached image?


Regards,
Up 0 rated Down
Henry Sep 02, 2014 01:23PM PDT Mobify Agent

Hello,

There should be an attachment tab that you can open, with the screenshot in there. If you can’t find it, please get back to me and i’ll upload the screenshot for you another way.

Thanks,

Up 0 rated Down
TF76 Sep 09, 2014 09:51AM PDT
No Henry I have not got that available?

Up 0 rated Down
Henry Sep 09, 2014 04:56PM PDT Mobify Agent

Hello,

Heres a direct link for you: https://s3.amazonaws.com/uploads.hipchat.com/15359/1113762/oYgvgBXn38jXpwZ/Screenshot_2014-08-29-09-46-25.png

Up 0 rated Down
TF76 Sep 09, 2014 09:12PM PDT
Thanks Henry. Maybe it's a setting on my S3?
What mobile is that screenshot from?
Up 0 rated Down
Henry Sep 10, 2014 09:58AM PDT Mobify Agent

Hi,

That screenshot is actually from a S3. Try other browsers/clearing your cache.

Thanks.

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