Mobify site shows desktop in iOS Privacy Mode

Paul Reynolds Sep 10, 2014 01:14PM PDT

Hi,

I'm reading elsewhere in the forums that in a production environment the Mobify process should largely work without the need for cookies, save for the setting of a Full Site preference by the user.

We have a site running at gotransit.com that is now in production, and on iOS devices in Privacy mode, only the desktop site is displayed. I know that IOS Privacy mode prevents the saving of cookies, and when viewing outside of Privacy it is fine, so clearly there is an issue using Mobify without cookies.

We clearly cannot communicate effectively to users to not enable Privacy, so I'm hoping you can shed some light on anything else that would be contributing to the site not working as expected when in this mode.

Regards,
Paul

Up 0 rated Down
Henry Sep 11, 2014 10:38AM PDT Mobify Agent

Hi Paul,

This shouldn’t be an issue, and should run correctly even without using cookies. I’ve taken a look at your code in our cloud, and suspect it may have something to do with how you’re url matching. If you could send over your project so we can have a better look at it, that would be great.

Thanks,
Henry

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