Is the sandy-session-id cookie related to Mobify?

KP May 25, 2018 09:23PM PDT

I've come across two cookies that I am trying to track to their source: sandy-session-id and sandy-client-id. Could these be generated by Mobify, and if so, can you provide details about what they do specifically? Thanks!

Up 0 rated Down
Mobify Support Engineer May 28, 2018 10:30AM PDT Mobify Agent

Hi Kevin,

These two cookies are generated and used by Mobify, the main use of it is to send anonymized analytics information to Mobify’s Engagement Engine.

Mobify tracks a variety of events in the Engagement Engine. Events include actions that Shoppers initiate, as well as actions that happen as part of a browser or application preparing for Shopper interaction. Event data that is collected is used for several functions:

- Monitoring key metrics to detect major issues such as outages, page breakages and performance issues. These key metrics also factor into Mobify Success Services to provide additional strategic guidance and business reviews.
- Anonymized user behavior that powers Engagement Marketing capabilities such as audience targeting and real-time interactions.
- Key business-level, engagement and adoption metrics that allow teams to monitor and adjust key tactics and campaigns via business dashboards.

We also provide a dashboard called Connection Center to our users to monitor their mobile performance and engagement.

For more information, please read https://docs.mobify.com/engagement-engine

Best,

Kevin He

Mobify Support Engineer

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@mobify.me
https://cdn.desk.com/
mobify
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
Invalid characters found
/customer/en/portal/articles/autocomplete